Please read these terms carefully before using Vetly.
Last Updated: January 1, 2025
These Terms of Service ("Terms") govern your access to and use of the Vetly mobile application and website (collectively, the "Service") provided by Vetly LLC ("Vetly," "we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.
By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service. We may modify these Terms at any time, and your continued use constitutes acceptance of the modified Terms.
Vetly provides an AI-powered pet health information service that helps pet owners understand symptoms and make informed decisions about pet care. The Service includes symptom analysis, health tracking, educational content, and related features.
IMPORTANT: Vetly is NOT a substitute for professional veterinary care. See our Medical Disclaimer for complete information about the limitations of our Service.
To use certain features, you must create an account. You agree to:
Some features require a paid subscription. By subscribing, you agree that:
You agree NOT to:
The Service, including all content, features, and functionality, is owned by Vetly LLC and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.
You retain ownership of content you submit (such as pet health information). By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, process, and store such content to provide and improve the Service. You represent that you have the right to submit such content.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE MAKE NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY INFORMATION PROVIDED THROUGH THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETLY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless Vetly LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will survive.
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Nassau County, New York.
Before filing a claim, you agree to try to resolve the dispute informally by contacting us. If we cannot resolve the dispute within 30 days, either party may proceed with formal dispute resolution.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.
These Terms, together with our Privacy Policy and Medical Disclaimer, constitute the entire agreement between you and Vetly LLC regarding the Service.
For questions about these Terms, please contact us:
Vetly LLC
72 Second Street
Garden City Park, NY 11040
Email: abhay@getvetly.org
Phone: 516-234-8254