Does Vetly replace going to the vet?

No. Vetly helps you understand symptoms and make informed decisions about when to seek professional care. Always consult a licensed veterinarian for diagnosis and treatment. See our Medical Disclaimer for more information.

How accurate is the AI?

Our AI achieves 94% accuracy in identifying the correct condition category. However, we always recommend professional confirmation for any health concern. The AI is designed to help you understand symptoms, not to provide medical diagnoses.

What pets do you support?

We currently support dogs, cats, rabbits, hamsters, guinea pigs, birds, reptiles, and fish. We're actively expanding our database based on user demand.

Is my pet's data private?

Absolutely. Your pet's health data is encrypted and never sold. You can delete your data at any time. Read our Privacy Policy for complete details on how we handle your information.

Can I use Vetly in an emergency?

Vetly can help identify potential emergencies, but if you believe your pet is in immediate danger, go directly to an emergency vet. Do not wait for an AI assessment in life-threatening situations.

Is there a free trial?

Yes! Our Free plan is free forever with 5 assessments per month. Pro and Family plans have a 14-day free trial with no credit card required to start.

When will the app be available?

Vetly is coming soon to the Apple App Store and Google Play. Sign up to be notified when we launch!

How do I contact support?

You can reach us at abhay@getvetly.org or call 516-234-8254. We typically respond within 24 hours.

Still Have Questions?

We're here to help. Reach out to our team anytime.

Cat and dog relaxing together