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Medical Disclaimer

Important information about using Vetly for pet health guidance.

Last Updated: January 1, 2025

Important Notice

Vetly is NOT a substitute for professional veterinary care. The information provided by our Service is for educational and informational purposes only and should not be used as a replacement for professional veterinary diagnosis, treatment, or advice.

Not Veterinary Medical Advice

The content provided through Vetly, including but not limited to symptom analysis, health insights, and recommendations, is generated by artificial intelligence technology. This content:

  • Is NOT veterinary medical advice
  • Is NOT a diagnosis of any condition
  • Is NOT a treatment recommendation
  • Should NOT be used to make medical decisions for your pet

Always Consult a Licensed Veterinarian

You should ALWAYS consult with a qualified, licensed veterinarian for:

  • Any health concerns about your pet
  • Diagnosis of medical conditions
  • Treatment recommendations
  • Medication and dosage information
  • Emergency situations
  • Routine and preventive care

Never delay seeking professional veterinary care based on information obtained from Vetly.

Emergency Situations

If you believe your pet is experiencing a medical emergency, contact your local emergency veterinary clinic immediately or call animal poison control. Do not wait for or rely on AI-generated assessments in emergency situations.

Signs of a veterinary emergency may include but are not limited to:

  • Difficulty breathing or choking
  • Severe bleeding or trauma
  • Inability to urinate or defecate
  • Collapse or loss of consciousness
  • Seizures
  • Suspected poisoning
  • Severe vomiting or diarrhea
  • Signs of extreme pain
  • Bloated or distended abdomen
  • Eye injuries

Limitations of AI Technology

Our AI-powered symptom analysis has inherent limitations:

  • It cannot physically examine your pet
  • It cannot perform diagnostic tests
  • It relies on the accuracy of information you provide
  • It may not account for your pet's complete medical history
  • It cannot replace the judgment of a trained veterinary professional
  • AI models can produce errors or inaccurate information

Accuracy and Reliability

While we strive for accuracy, we make no guarantees regarding the accuracy, completeness, reliability, or suitability of any information provided through the Service. The information is provided "as is" without warranty of any kind.

Our stated accuracy rates are based on testing against known cases and may not reflect real-world performance in all situations.

Your Responsibility

By using Vetly, you acknowledge and agree that:

  • You are responsible for making all decisions about your pet's health care
  • You will not rely solely on Vetly for medical decisions
  • You will seek professional veterinary care when appropriate
  • You understand the limitations of AI-based health information
  • You will not hold Vetly LLC liable for outcomes related to your pet's health

No Veterinarian-Client-Patient Relationship

Use of Vetly does not create a veterinarian-client-patient relationship (VCPR). Such a relationship can only be established through direct interaction with a licensed veterinarian who has examined your pet.

Geographic Limitations

Veterinary regulations, standard of care, and available treatments may vary by location. Information provided by Vetly may not be applicable or appropriate in all jurisdictions.

Updates to Information

Veterinary medicine is constantly evolving. While we strive to keep our information current, some content may become outdated. Always verify important health information with a licensed veterinarian.

Assumption of Risk

You assume all risks associated with using the information provided by Vetly. Vetly LLC shall not be liable for any damages, injuries, or losses arising from your use of, or inability to use, the Service or any information provided through the Service.

Contact Us

If you have questions about this Medical Disclaimer, please contact us:

Vetly LLC
72 Second Street
Garden City Park, NY 11040
Email: abhay@getvetly.org
Phone: 516-234-8254

By using Vetly, you acknowledge that you have read, understood, and agree to this Medical Disclaimer.

V Vetly

AI-powered pet health insights.
Built with care in New York.

abhay@getvetly.org

516-234-8254

72 Second Street
Garden City Park, NY 11040

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Vetly is not a substitute for professional veterinary care. Always consult a licensed veterinarian.